By reporting and locating counterfeiters and taking legal action against them, we are doing our part to eliminate future incidents of counterfeiting from occurring.

Our goal is to help our customers to be aware of counterfeit MYLÉ vape that is being sold to unsuspecting buyers as genuine MYLÉ products.

  • PROTECT OUR CUSTOMERS
  • UNDERSTAND COUNTERFEIT PROCESS
  • IDENTIFY COUNTERFEIT PRODCUTS
  • TAKING LEGAL ACTION

HOW TO USE OUR ONLINE ANTI-COUNTERFEIT SYSTEM

STEP 1: FIND YOUR SECURITY CODE

Peel off the security hologram located on the side panel of your product’s packaging to discover the QR code and Query authenticy number

STEP 2: GO ONLINE

Go to ac.mylevapor.com or scan the QR code and enter your 16 Query authenticy digits code into the riquered online filed and submit

FRAUDULENT WEBSITE LIST

If you've placed an order on the website as follows, please contact the bank and ask for assistance ASAP.

  • ivape-dubai.com
  • mylevapedubai.com
  • ivape.ae
  • letsvapeuae.com
  • dubaivapeking.com
  • kiaasc.com

REPORT A COUNTERFEITER

To MYLÉ

Customer suport
800 565 89 25

By email: [email protected]